Today, I’d like to focus on the importance of reliable, repeatable systems in your business. If you don’t have established systems or find the idea of documenting them tedious, overwhelming or intimidating, you’re not alone. (And you don’t have to do all the work alone.)
Most of the thousands of entrepreneurs I’ve worked with over the last two decades have had some resistance when it comes to creating systems (they know they want systems in place, but they’re resistant to doing the work to set them up), until they took this principle to heart and watched their businesses and lives transform:
Systems are invaluable for getting you back your time by streamlining the way your business functions and removing you from the day-to-day, so you can focus on your bigger vision.
Systems help you by removing you from many of the daily repeatable tasks that you can hire someone else to do, they help with creating consistency in your services, free you from relying too much on one employee, and help make the onboarding process much smoother.
This is what I teach in the Boldheart Leverage Program to help entrepreneurs multiply their revenue exponentially, while they work less.
Sounds pretty good, yes? You may now be wondering how, with everything on your plate, “How am I going to find time to do all of the work involved in creating and documenting these systems!?”
Don’t worry, you are not the one to document all of this. What we recommend is that you define the processes that need to be documented. I recently shared on my blog (you can revisit that here) about how to engage your team to record the details of the systems and processes in an Operations Manual – which is the end goal of the exercise I’m sharing with you today.
We are not even talking about the details of your processes here, we’re just creating a shell right now so that your team can fill it in.
To get started, you only have to identify the sub-systems in each existing process – how your business actually operates right now.
For example, if you aren’t currently using Facebook ads, then we aren’t going to add that as a subsystem, but if you send a weekly newsletter, then you will absolutely want to include that.
Create subsystems for your business:
To get started, you’ll want to get out a large notepad or whiteboard, or grab a few pages of blank paper. At the top of each document or page, you’ll be writing one of these 5 or 6 categories, whichever ones you have in your business now:
- Operations & Delivery
- Hiring & Team
- Customer Service/Client Care
Now under each category, make another bulleted list of everything (specifically) you are doing now on a regular basis – those are the processes your team can document for you.
Once you get this down in black and white, it may surprise you how many of the details of ‘how things get done’ in your business are not recorded anywhere.
The thing you must know is that, if you want a self-managing business, implementing systems will have to get done.
If you’re clear that you do need to systematize your business so you can gain control, but aren’t quite sure what to do next, we can help. This is exactly what we help women do in our programs so they grow their business, impact, income and free time exponentially.
This is what gets them to multiple six figures (eventually a million or more in their annual revenues) with so many weeks of unplugged vacations.
Are you curious about what that would look like in your own business?
Now is the time to book a free exploratory session with one of my heart-centered strategy coaches so we can help you map out a plan, answer your questions and see if we might be a good fit for scaling your business.
The call is completely free, and without obligation, so there’s no reason to wait. This simple conversation is a chance for us to get to know you better, hear more about your business and your needs; it could be the one that changes everything.
Let’s chat sooner rather than later.