When you start working on your branding, one of the first things you need to determine is your USP (Unique Selling Proposition). In the The Leveraged Business Home Study System there is a section on fact-finding to help you figure this out. You want to know what your clients like about the experience of working with you. What results have they gotten? What did they like most? What makes the biggest difference for them?
Make sure you don’t ask clients what they like about you. It’s never about you. It’s always about the experience they receive from you. (Click here to tweet this.)
There are a number of ways to gather this information about your business. You could:
1. Schedule appointments for a phone conversation with select clients
2. Ask them to fill out a questionnaire while they are at your place of business. But don’t let them take it home because they probably never will complete it or send it back
3. Invite a group to lunch, your treat, and have an open discussion
4. Send a link to an online survey. This works best for a more conservative business versus a touchy-feely business. It would be too cold for a warmer type of business
Some people tend to make things complicated which can prevent you from doing this work. You don’t need to hire a research firm or do a focus group so someone else is asking the questions. That’s good when you have a multi-million dollar business, but for most entrepreneurs, feel free to do this fact finding yourself. Simply ask your clients.
Naturally you’ll want to choose your best clients who are making progress and getting a lot out of your work together. You can learn a lot about what you are doing well and even discover opportunities for your next step. You may be surprised by the information you collect and this process can be eye-opening. It can also bring items to your attention that need improvement which is a good thing – knowing what you need to do is so much better than being in the dark.
Once you figure out your USP, establishing your brand will become so much simpler. You’ll know the type of people you serve best, what their issues and needs are and how to give them what they want. All of that will make your marketing efforts easier.
Your The Leveraged Business Assignment
Have you determined your unique selling proposition? It’s not only a smart thing to do at the start of your business, but also as your business grows and evolves. Staying in touch with your clients or customers is a smart business move at any point to be sure you are providing the best service possible.
Now, if you’re just starting out and trying to fill your practice in the FIRST place, then follow a step-by-step system that feels easy and authentic to you. The Leveraged Business Home Study System™ gives you the most important things to do to set up simple, solid systems, so that you consistently fill your pipeline and continually get new clients. It’s all step-by-step, not a big mishmash of things. So, you do step one of the system, and when you’re done with that, you move on to step two, and so on. All the tools, scripts, templates, and examples are handed to you on a silver platter. Easy. You can get it at TheClientAttractionSystem.com.